Madison Karas - Madison Karas

Touchpoints: The frontstage we controlled collapsed

Lessons from newsrooms, our article in Vol. 17, No. 2 of the service design magazine

How should we tax internet countries?

Here's what we can learn from Japan, Germany, and DAOs.

Q&A on industry opportunities and setbacks with young news product leaders

In an evolving industry, we asked early-career news product managers what’s going well and where we can improve

We asked where journalism gatherings go wrong: Here’s what we heard

Responses from our conversation to develop a baseline for evaluating conference success.

Research

Plumia Fellowship

⭐This post was originally published on Plumia's website. Exploring what it means to build a country on the internet Over three months, the Plumia Fellowship supports visionary thinkers, artists, and researchers who are reimagining the foundations of digital civilisation. Fellows receive funding, mentorship, and global visibility as they

Service Design

Service Desk

The Service Desk is Gazzetta's applied service design practice for civic media, led by Madison Karas and Patrick Boehler. Thanks to the support of The Lenfest Institute for Journalism, we have worked with dozens of newsrooms and independent creators across four continents to identify concrete service and revenue