The Service Desk workbook, published by Gazzetta in 2026.
Making the shift to service
The Service Desk workbook, published by Gazzetta in 2026.
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Next Projects
Newspeak House Fellowship
October 13, 2026Candidate for the residential fellowship at Newspeak House, London.
Burn as Prescribed
June 20, 2026My practice: work that clears the way and seeds what's next in civic technology, media, services and contributions.
The Service Desk
June 15, 2026Gazzetta's applied service design practice for civic media, led by Madison Karas and Patrick Boehler. We also write Re:noted, our newsletter.
From content to service: creating value for the people you're here for
May 18, 2026A Service Desk workshop with the Lenfest Institute's Live LENs series, on moving from content to service.
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Monthly notes on civic technology, media, and the work of Burn as Prescribed.