An industry-wide quiz that shows how well a news organization serves its audience.
Service assessment for journalism
An industry-wide quiz that shows how well a news organization serves its audience.
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Next Projects
Newspeak House Fellowship
October 13, 2026Candidate for the residential fellowship at Newspeak House, London.
Burn as Prescribed
June 20, 2026My practice: work that clears the way and seeds what's next in civic technology, media, services and contributions.
The Service Desk
June 15, 2026Gazzetta's applied service design practice for civic media, led by Madison Karas and Patrick Boehler. We also write Re:noted, our newsletter.
Making the shift to service
May 20, 2026The Service Desk workbook, published by Gazzetta in 2026.
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Monthly notes on civic technology, media, and the work of Burn as Prescribed.